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This one-day course
provides an introduction
to the principles
of Voice Over
IP, and provide
the student with
a effective understanding
of the major issues
that confront
a cable operation,
as it moves to
support telephone
service over the
broadband infrastructure.
The course is
designed to appeal
to anyone involved
in the cable industry
who needs an introduction
to the issues
and technologies
that support VoIP
without necessarily
wanting to dig
deeply into the
subject -- or
as an introduction
to further study.
Each delegate
is provided with
a permanent, comprehensive
workbook that
is much more than
a set of lecture
notes. In addition
to being a workbook
designed to track
with the lecture
portion of the
program, it is
designed with
features that
give it real value
as a permanent
reference book.
(i) Introduction
VoIP advantages
to users and providers
Industry Participants;
Standards and
Forums
Expectations of
Reliability and
Quality
First Line vs.
Second Line Services
(ii) TCP/IP
Principles
Key Features of
IP, TCP and UDP
Packet Loss and
Delay Challenges
Real Time Protocol
(RTP) and RTCP
Voice and Video
Coding Techniques
(iii)
Call Control and
Service Alternatives
The Packetcable
Configuration
H.323, SIP and
MEGACO
Gatekeepers and
Gateways
Softswitches and
Media Gateways
(iv) Addresses,
Numbers and Directories
Relating Telephone
Numbers and IP
Addresses
Common Channel
Signaling (SS7)
Concepts
Network Servers:
DNS, DHCP, RADIUS
and AAA
Record Keeping
Functions
(v) Adapting
the Cable Infrastructure
Achieving High
Levels of Availability
Controlling Quality
of Service
Managing Call
Detail Records
and Billing
Emergency Services
(E911)
Appendices
Glossary
of Terminology
Suggestions For
Further Reading
General
Index
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